Nothing is more frustrating than when you sit down, turn on your TV and see nothing but a black screen. Usually, when this happens, there is a simple way to solve the problem. You can try a few troubleshooting steps and watch your favorite show in minutes.

When your Sony, TCL, or Toshiba TV is not connecting, you can perform a few checks to get back to your plans. More often than not, the issue can be solved just by restarting your TV. You don’t need to be an IT expert to figure out why you have no signal.

You need to determine if the issue is related to your TV or your internet service. It is easy to troubleshoot both by looking at your TV manual and following some basic WIFI problem-solving tasks. The most common tips are listed in this article.

 

How to Troubleshoot My Sony TV

If your Sony, TCL, or Toshiba TV isn’t connecting to your WIFI, try the following troubleshooting steps to get your TV back up and running again.

  • Find your TV remote and hit the home button.       Go to the menu and look for wording that says connect my TV to the internet. This       wording can be different depending on the model of your TV.       Under Network setup or settings, make sure the WIFI connection is selected.Select the option to connect your home’s WIFI network. Make sure you have the correct password. (Remember to use capitals and lower case and symbols exactly as they are or the password won’t be correct).

Additional Steps

If your Sony TV is still not connecting, try to select the internet content to see if you get an error code and if you do, look up the error in the TV manual and follow the steps provided.

If you do not have an error code, refresh your internet connection and try to update the software. You can look up the steps in the owner’s manual for both of these steps. You can also reset your modem. This can be done by unplugging your router for at least 30 seconds and then plugging it back in.

Do a power reset on your TV and if nothing has worked, try to reset your Sony TV back to its original factory settings. If you try all of the above steps and you still are encountering a problem connecting your TV to the internet, you may need to call your internet service provider.

Why Should I Call My Internet Provider?

There will be times when your Sony TV won’t connect that have nothing to do with how it is set up or connected to the router. Your local internet service provider may be experiencing an outage due to bad weather, an accident, or even a scheduled outage.

You should call them to find out any relative information before continuing to look for why your TV won’t connect.

My Sony TV Keeps Losing Internet Connection

There are also times when you are watching TV and your Sony TV continues to lose internet connection or your TV may freeze and buffer. This could happen because of a few different reasons.

Your signal strength may be weak. You want to double-check that your router is in a good position and in a well-ventilated location. Reboot the router once in a while to be sure the software updates are up to date. The distance between your TV and router could be either too far away or too close together, try to keep them at least 3 feet apart from each other.

Make sure you don’t have too many devices streaming in your home at the same time. Your internet network may not be able to keep up with multiple devices. Always try to reboot your router and TV a few times a month and check their locations at times to help keep them running as smoothly as possible.

My Sony TV is Not Connecting

If you have a Sony, TCL, or Toshiba TV that will not connect to the internet, there are some time-saving troubleshooting steps you can take to fix the problem.

  • Check to be sure your internet service provider is not experiencing any type of outage.Look through your TV owner’s manual to be sure you have all of the proper settings selected and the software is updated to ensure a quality connection.Reset your router to be sure it can communicate with the TV.Do a factory reset on your Sony TV. The instructions for this can be found in the owner’s manual or on the TV’s website.

Conclusion

Owning a Sony, TCL, or Toshiba TV is a great investment. These brands are built to last and be enjoyed for years. Any type of issue you may have with the WIFI connection can be easily solved with simple troubleshooting.