Have you been experiencing problems with your Samsung TV lately? Does your TV randomly turn off after it’s been on for a while? If so, the question on your mind is probably, “why does my Samsung TV keep turning off?”
There are many reasons why your Samsung TV may be turning off at random intervals. It could be something as simple as incorrect internal settings or outdated software, or it could be due to an unstable power supply or overheating. Luckily, there are simple ways to rectify the problem.
Technical difficulties are common with smart TVs. This can be quite frustrating, especially when it happens frequently. Keep reading to discover what may be causing this issue and possible ways to fix it.
Why Does My Samsung TV Keep Turning Off?
You’re sitting down enjoying your favorite program on your Samsung TV when suddenly, the screen goes dark and your TV turns off. Why is this happening?
There are many factors that can cause your Samsung TV to turn off randomly, even when you don’t press the power button. Some of these factors include:
- Overheating
- Power supply problem
- Outdated software
- A problem with the internal settings
Below, we will discuss more information on each issue and offer some tips for resolving them.
Overheating
When your Samsung TV lacks proper ventilation, it may turn off randomly to prevent overheating. To ensure this does not happen, always leave a little bit of space between the television’s vents and any walls or other objects.
Power Supply Problem
If the power outlet your Samsung TV is plugged into is faulty or shaky, it will not have a stable power source. The cord can become loose at any moment, turning off the second it loses connection from the outlet.
Not only can this cause the frustrating issue of unstable power, but it can actually cause damage to the electrical circuit itself in the long run. Always be sure your TV is connected to a tight, stable outlet to prevent these problems.
Outdated Software
Smart TVs need to be updated frequently to prevent malfunctions. If your Samsung TV turns off randomly, the issue could be outdated software. If you notice that your TV is behind on recent upgrades, try updating the software by following these steps:
- Open your Settings.
- Scroll to “Support.”
- Select “Software Update.”
- Click “Update Now.”
Up-to-date televisions tend to have fewer malfunctions. After installing the update, you shouldn’t experience any more issues with your TV powering off.
A Problem with the Internal Settings
Some internal settings may be responsible for your Samsung TV’s frequent turn-offs. The first setting to check is called Anynet+.
Anynet+ gives HDMI-connected devices partial control over your TV. Some HDMI devices are configured by default to automatically turn off the TV the minute they are turned off or disconnected. You can turn this feature off by following the steps below:
- Press the Home button on your remote.
- Go to Settings.
- Select “General,” then “External Device Manager.”
- Choose “Anynet+” and turn it off.
Another internal setting to check is Eco Solution.
This feature allows users to set their TVs to power off automatically when unused for a long time.
Here’s what you can do to optimize your settings and avoid future instances of power cycling:
- Press the menu button on your remote control and select “Settings.”
- Select the Eco-Solution button.
- Tap on the Auto Power Off button, and select “Off.”
The Eco-Solution feature in Samsung TVs helps save power by turning the TV off when there is no input for some time. If you turn this option off, your TV will stop turning itself off automatically and override the Eco-Solution feature.
Another setting that you can optimize to fix your TV’s power cycling problem is to adjust the sleep timer settings. Here’s how you can do this:
- Press the Menu button on your remote control and select “Settings.”
- Now select System Manager and tap on Time.
- From the drop-down menu that appears under Time, select “Sleep Timer” and turn it off.
The Sleep Timer feature in Samsung TVs usually turns the TV off after a preset time, to help you preserve power. If you turn this feature off, your Samsung TV could stop turning off on its own.
Troubleshooting Random Samsung TV Power Offs
If troubleshooting the issues listed above did not solve your problem, there are a couple of other things you can try before contacting Samsung customer support. Your first option is to restart the TV, and the second is to perform a hard reset.
Restart Your Samsung TV
Power cycling can help kickstart devices when they misbehave. Here’s how to do this on your Samsung TV:
- Turn off the TV with the remote or manual power button.
- Unplug the TV from the power outlet.
- Wait for 30 seconds before plugging it back and switching it on.
After following these steps, watch something on your TV for a while and see if the problem persists. If so, your next step should be to perform a hard reset.
Perform a Hard Reset
A hard reset will revert your television to its default factory settings. Here’s how to do it:
- Navigate to your Settings screen and select “Support.”
- Press “Self Diagnosis.”
- Go to “Reset” and input the PIN. The default PIN is 0000.
- Select “OK.”
Your TV will automatically reboot, and the random turn-offs should stop. However, remember that a hard reset will erase your data and settings.
Check if Your TV is Defective
If nothing else works, you will need to check if your TV is defective. Turn your TV off, and pay attention to the standby light.
If the standby light flashes while your TV is off, the model is defective. Depending on the issue, a technician might be sent to inspect your TV, or you may have to take it to a retail store for repairs.
In Summary
Frequent power-offs on your Samsung TV could result from several different issues. It could be a power supply problem or the result of overheating, or it could be as simple as outdated software or incorrect internal settings.
Once you’ve identified the problem, fixing it will be easy. If all else fails, contact Samsung for additional help.
