You might be wondering exactly how to fix the wiring issues. Don’t worry. We will go over the instructions in this article. We will also discuss how to reset the thermostat along with a few other troubleshooting tips.
If your thermostat is new and the heating has never worked, there may be a factory error in the wiring. If your thermostat is older, the heating might stop working if the wires have come loose or if they have become old and damaged.
To check your wiring, you will need to remove the faceplate from the thermostat and make sure all terminals have the correct wires.
If you want to reinstall your thermostat or check that it was installed correctly, here are installation tips and instructions to help you through the process:
You can now go back to your main breaker box and turn the power back on.
If all the wiring looks correct, there might be another issue with your thermostat. Most issues can be resolved with a reset.
Not all heating issues are caused by wiring problems, although most are. If you have checked the wiring and it looks good, move on to resetting the thermostat. Keep in mind this will cause all your settings to be deleted and you will need to redo them in the Alexa app.
Here’s how to do it:
- Press the Up temperature button, Down temperature button, and Mode buttons at the same time for 10 seconds. Once “rES” has appeared on the screen, you can let go of the buttons. Press and hold the Mode button for 5 seconds and allow the device to restart.
You can now check the heating and see if it’s working.
Other Troubleshooting Tips
Checking the wiring and resetting the device almost always fixes the heating issues.
If it does not, there are a few other things you can try:
Hopefully, your heating will now be fixed if you’ve gone through all these steps.
