Below, we’ll discuss more information on these flashing red lights and how you can remedy the problem. Keep reading to understand the red glow on your device and learn how to fix it!
Due to the stereotypical order of things, it is normal to see a red light and think the worst.
However, that rule does not apply to Echo or Alexa devices.
Once you connect properly to the internet, the intermittent network issues on your Echo device will be rectified, and the red light will stop flashing.
How to Fix Connectivity Issues on Your Echo or Alexa
After Alexa confirms the device is not connected to the internet, you may be able to simply reconnect to your home network.
If your Echo won’t reconnect or the network is still fluctuating, you must manually fix the problem.
Troubleshooting Connectivity Issues on Your Echo or Alexa
If automatic reconnection proves unsuccessful, there are a couple of things you can do to fix network issues on your Echo or Alexa-enabled device.
These include:
If none of these fixes work, the problem might lie with your internet service provider.
Check online with your ISP and see if any network outages have been reported in your area. If so, you can rest easy knowing it’s a widespread problem.
Wait for a few hours for your ISP to solve the outage before attempting to reconnect.
If it goes on for more than a day, contact your internet service provider directly and ask about expected wait times.
Your device could be damaged or faulty, and they may offer to send you a replacement.
Why is My Echo or Alexa Glowing Red?
Unlike a flashing red light, a solid red light on your Echo or Alexa indicates that your microphone is disconnected. When this happens, Alexa will not be able to listen to you or carry out commands.
You can easily fix this problem by pressing the microphone button on top of the Echo device. This will enable the microphone, and the solid red light should stop glowing.
If it doesn’t, you probably need to make some adjustments.
Try the steps below and see if one of them fixes your problem:
- Speak audibly, clearly, and naturally.Move your Echo device away from speakers, walls, and other types of background noise.Try saying, “Alexa, did you hear me?”Rephrase your statements or commands. Make them short and specific.Restart your Echo device. Unplug it from the outlet, wait a few seconds, then plug it back in.
After taking the correct steps, the microphone will come back to life, and the solid red light will stop glowing.
In Conclusion
Luckily, you can usually easily rectify this by reconnecting your Echo device to a stable wireless network.
If reconnecting proves unsuccessful, the issue may lie within your router or internet service provider.
Check if other devices are connected to the network. If not, restart your router or modem.
