It is unusually incredibly convenient that almost every home device can now be run off the wireless network in your home, however, it can also be infuriating when they go offline. If you have a Nest Cam, and you have probably been enjoying being able to see who is coming in and out of your house at all times, but if you are having trouble with its connection, you are probably wondering, why does the Nest Cam go offline?

While there are several possible reasons why a Nest Cam goes offline, here are the most likely causes: 

  • WiFi is out of range. The camera is overheating. The camera is unplugged. WiFi has reached its maximum bandwidth.

If you are not quite sure which of these problems your Nest Cam is encountering, we are going to go through each one individually so you can find out why it’s going offline, and even more importantly, how to fix it!

Why Does Nest Cam Keep Going Offline?

So now we know the basic reasons why your Nest Cam may be constantly going offline, but let’s dig in a little deeper so you can find out specifically what is going wrong with your Nest security camera.

WiFi is Out of Range

As amazing as WiFi is, you may be surprised to know that home routers are not really that powerful. There is a strong chance that your Nest Cam is going offline because the WiFi is simply not close enough or not strong enough. 

In order to find out if this is the problem you are facing, you may want to try moving the Nest Cam closer to the router, or vice versa, and see if the connection sticks. 

If it does work better, but you do not want to permanently move either device, you may want to invest in a stronger router or even a mesh system for your home. 

The Camera is Overheating

If you live in a hot climate, there is a chance your Nest Cam could be overheating, and therefore disconnecting itself from the WiFi as a means of cooling itself down. 

It’s fairly easy to find out if this is your problem as all you need to do it head outside and touch the side of the Nest Cam, if it feels hot to the touch, you should unplug it and let it cool down before plugging it back in.

You may want to consider moving it into a more shaded or cooler spot to make sure it doesn’t happen again.

The Camera is Unplugged 

As simple as almost silly as it sounds, many consumers have reported that their Nest Cams were continually offline, but they came to realize they simply weren’t receiving sufficient power. 

This can easily happen if an outlet is faulty or if the plug is simply not fully connected to the outlet. So go ahead and check your Nest Cam power cord before you call for a technician to come down! 

WiFi Has Reached Maximum Bandwidth

As we mentioned before, your home wireless network is not quite as powerful as you may have thought. In fact, your Nest Cam may be having trouble staying connected to your WiFi because you simply have used too much of the allotted bandwidth. 

If when you disconnect other of your smart devices from the network your Nest Cam begins to work perfectly, you will most likely need to contact your internet service provider and find out how you can add bandwidth to your plan. 

How Do I Get my Nest Camera Back Online?

If none of the above tactics worked to get your Nest Cam back online, you may need to reset your router and even the camera itself. 

  • Resetting the router is simple, just unplug the device for a few minutes before plugging it back in. As crazy as it sounds, that may have just solved your problem!The Nest Cam will require a few more steps to reset, but Google has outlined the process here for your convenience.

The only downside to this solution is that you will have to re-setup the Nest Cam, connecting it once again to your Google Nest, Google Home app, and any other smart devices such as your television. 

Why Does my Google Nest Keep Going Offline?

The Google Nest can essentially control your entire home, including the Nest cam and your smart security system, as well as your thermostat, light switches, television, and much more. But all these amazing features are essentially useless if it keeps going offline! 

Your Google Nest is most likely having trouble staying connected because:

  • Your home WiFi is not strong enough to support it.Your network does not have enough bandwidth. You have too many devices connected to the one router.

This is unfortunately a bit of a bigger problem than simply plugging your Nest Cam back in, and you will probably need to contact your internet service provider to find the right solution for your home.

Conclusion

Now that you know why your Nest Cam tends to go offline and how to fix it, you can hopefully go back to enjoying your smart security system without any interruptions. 

However, if you are still having trouble with the camera, or even with the Google Nest itself, you may need to reach out to your internet service provider and make sure your WiFi is strong enough to handle the system.