Windows 10 Build 14951 Fails To Install Causes Internet Problems And More

Another week, another build for Windows 10 Preview. This time, Microsoft pushed build 14951 to Insiders on both PC and Mobile. The new build brought a handful of improvements for various Windows 10 features, and fixed some of the known issues from the previous builds.

However, build 14951 also caused some problems of its own to users who installed. Microsoft already warned us about some potential problems in the build announcement article, but as usual, that’s not enough. In reality, there are many more issues bugging Insiders, than just those that Microsoft listed under ‘Known Issues.’

So, we wandered around Microsoft’s forums, in order to find problems reported by actual users, and we found a lot of them. In this article, we’re going to tell you about these problems, and try to solve at least some of them.

Windows 10 Preview build 14951 reported issues

It’s a tradition here at Windows Report to start our report articles with installation issues. Well, users have experience all sorts of installation problems when trying to install build 14951. Some of them reported installation fails, some reported stuck installation, while the build haven’t even show up for some users.

Here’s what Insiders said on the forums:

“Hi, windows updates is not showing nor downloading any windows 10 build 14951 for me. I tried to do it last night but wasent showing it so I decided to wait till today to try again and it is still not showing. Please could I have help to fix the problem?”
“I found the computer locked with 73% installed for 2 hours. I then did a manual restart and now the computer will not update.”
“Checked on my Surface Pro 3 running Build 14942 and it has not downloaded the 14951 update. It appeared to be stuck downloading at 89%. I kept an eye on it for a few hours with no change, I restarted Windows and it said the install was ready. Oh? Clicked install and of course it didn’t work. It offered a RETRY button which began the download again. Stuck at 63%. Same steps, same result. Third attempt is now at 90% and holding. Anyone else seeing an issue on the PC?”

Reportedly, the problem is already acknowledged by Microsoft, and we hope the company will fix it with the upcoming release. Until then, you can try resetting Windows Update, disabling your third-party antivirus program, or even skipping this one.

“Hi, windows updates is not showing nor downloading any windows 10 build 14951 for me. I tried to do it last night but wasent showing it so I decided to wait till today to try again and it is still not showing. Please could I have help to fix the problem?”

“I found the computer locked with 73% installed for 2 hours. I then did a manual restart and now the computer will not update.”

“Checked on my Surface Pro 3 running Build 14942 and it has not downloaded the 14951 update. It appeared to be stuck downloading at 89%. I kept an eye on it for a few hours with no change, I restarted Windows and it said the install was ready. Oh? Clicked install and of course it didn’t work. It offered a RETRY button which began the download again. Stuck at 63%. Same steps, same result. Third attempt is now at 90% and holding. Anyone else seeing an issue on the PC?”

All these problems occurred on Windows 10 PCs, however, it looks like the same issue is present on Mobile, as well. Microsoft also acknowledged the problem immediately, and promised a solution to arrive soon. Here’s what Microsoft’s Jason [MS] said on the forums:

Now that we told you everything you need to know about Windows 10 Preview build 14951 installation issues, let’s see what bothers users who actually managed to get the new build installed.

“We’ve just launched build 14951 to the Fast ring today and we’re seeing reports from users staying their device is not progressing past “0% downloading” on the update screen.

We encourage Windows Insiders to file feedback or upvote feedback from others. We’ve started digging through the logs we have already received to investigate the issue.

Stay tuned to this thread for additional details. We’ll post updates as information becomes available.

Thanks in advance!”

One Insider reported on the forums that he’s unable to connect to internet in build 14951, regardless of the browser.

“The new build 14951 has the same problems as 14942/14946 : intermittent internet, many sites dont load up, if they did its garbage, bad full screen performance in games, bad video playback, etc. Once I roll back to 14936 , everything is fine.”

Unfortunately, no one from the forums had a proper solution for this problem. Microsoft will definitely need to pay attention to this solution, since it happens for a few builds now. We remind you that users mainly had problems with Microsoft Edge in the previous build, which apparently continues in build 14951, as well.

Issues with Windows 10 Enterprise mode are not so common in Windows 10 Insider program. However, we saw one in build 14951. One user reported that the latest three Preview builds broke DirectAccess. Here’s what he said about this issue:

Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. If you are having troubles fixing an error, your system may be partially broken. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click here to download and start repairing.

Expert tip:

Windows 10 Preview build 14951 reported issues#

Windows 10 Preview build 14951 reported issues